Privacy Policy

Information Collected

Maxcasinolic collects only the personal information you voluntarily provide through contact forms, enquiries, and reservation requests. This may include your name, email address, phone number, event preferences, and preferred dates.

Contact Forms

When you submit a contact form, we store your details temporarily to respond to your enquiry. Form submissions are not used for marketing unless you explicitly request further information. No payment information is collected through the website.

Technical Information

Our server may collect technical information such as your IP address, browser type, referring page, and access times. This information is used for security monitoring and to improve website performance. It is not linked to personally identifiable data without your consent.

Cookies

The website uses cookies to support navigation, remember preferences, and gather anonymous analytics. You can manage cookie settings through your browser. For more detail, please see our Cookie Policy.

Purpose of Processing

We process personal information solely to respond to enquiries, manage reservations, and communicate about services offered at our physical Whistler venue. We do not sell, rent, or share personal information with third parties for marketing purposes.

Data Retention

Enquiry data is retained for up to twenty-four months after your last interaction, after which it is securely deleted or anonymized. Technical logs are retained for security review and then purged on a rolling basis.

Security

We use reasonable administrative and technical safeguards to protect personal information from unauthorized access, disclosure, or loss. However, no online transmission can be guaranteed as completely secure.

Third-Party Services

The website may use third-party services for maps, analytics, and messaging. These services are governed by their own privacy policies. We encourage you to review those policies before using their features.

User Rights

You may request access to, correction of, or deletion of your personal information by contacting us. We will respond within a reasonable timeframe and may verify your identity before processing such requests.

Children

Maxcasinolic website is not directed at individuals under the age of nineteen. We do not knowingly collect personal information from minors. If we become aware of such collection, we will delete the information promptly.

Changes

This Privacy Policy may be updated to reflect changes in our practices or legal obligations. Continued use of the website after changes constitutes acceptance of the revised policy.

Contact

For privacy-related questions, contact Maxcasinolic at 4420 Timberline Crescent, Whistler, BC V0N 1B4, Canada, by phone at +1 604-932-8800, or by email at maxcasinolic@gmail.com.